Privacy Policy
Last Updated: September 10, 2025
Welcome to Thoughtogram. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Service includes:
Personal Data You Provide to Us
- Account Information: When you register for an account, we collect your email address and a hashed version of your password.
- User Content: We collect and store all the content you create on your boards, including text, links, and the structure of your cards and connections ("User Content").
Payment Information
When you subscribe to our Service, you will provide your payment information directly to our third-party payment processor, Stripe. We do not collect, store, or have access to your full payment card details. We only receive a token from Stripe to confirm your subscription status. You can review Stripe's privacy policy here.
Data We Collect Automatically
- Log and Usage Data: We may automatically collect standard log information, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.
- Cookies: We use cookies to manage your session and provide our "remember me" functionality. A cookie is a small file placed on your device. You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Service.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our Service.
- To manage your account, including processing your subscription payments and sending you related communications.
- To respond to your comments, questions, and provide customer service.
- To monitor and analyze usage and trends to improve your experience with our Service.
- To protect our Service and users from fraudulent or illegal activity.
3. Disclosure of Your Information
We do not sell or rent your personal information. We may share information we have collected about you in certain situations:
- With Service Providers: We share information with our payment processor, Stripe, as necessary to process your payments.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, your information may be transferred as a successor asset. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Data Rights
You have certain rights regarding your personal information. Depending on your location, these may include the right to:
- Access the personal information we hold about you.
- Request that we correct any inaccurate personal information.
- Request that we delete your personal information. You can do this at any time through your account settings, which will result in the permanent deletion of all your User Content.
To exercise these rights, please contact us at the email address below or use the tools provided in your account settings.
6. Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@thoughtogram.com